Turbocharge your customer service with Syllable
Supercharge your business with the all-powerful Syllable Contact Centre
- 100% Guaranteed uptime
- Industry Leading Success Rate
- Superior Customer Experience
- Easy to setup and integrate
- Realtime monitoring
- in-depth Reporting and insights
Smarter conversations, with Syllable
Enjoy the power of freedom
Syllable let you explore the endless possibilities of communication. With its omnichannel capabilities, you can now choose the best medium of communication for your target demographic. You can call, text, email, or even use our social media tools: WhatsApp, Twitter, Facebook, and Instagram.
Be on the Know.
Our powerful reporting metrics allow you to generate diverse custom reports equipped with tools to aid in business intelligence. This is especially helpful in analytics and predictive analysis for resource allocation, planning, and gaining an in-depth understanding of your business.
Experience efficiency at 100%.
Quickly create incoming cases, track them with ease and escalate them to the necessary levels when necessary. Make contact updates in real time and experience swift and reliable information exchange.
The space where you can be who you are.
Syllable has been developed to resonate with the vision, dreams, and business objectives of its users. By adopting simple, fool-proof customization procedures, the goal is to fit right into the frame of your vision.
Time is money. Why not have both?
We have resolved to save our users both time and money. Setting up and integrating takes just one click; our interfaces have been developed to ensure that you go live or migrate in the shortest possible time at minimal cost.
Why choose Syllable.
Improved customer satisfaction
customers can quickly and easily get the support they need instantly
Increased efficiency
Efficiently manage customer interactions by routing calls to the appropriate agents
Enhanced data collection and analysis
collect and analyze data on customer interactions to identify trends and make data-driven decisions.
Better scalability
As businesses grow, Syllable provides a scalable solution that can accommodate more agents and channels as needed.
Full Scale Contact Center Features
Real-time monitoring, efficient call routing, bulk outbound dialing, and more than ten call center KPI reports.
Features
Empower your business and provide the best customer experience
Call Routing
Syllable uses various routing methods for efficient call handling and positive customer experience.
Call Monitoring
Efficiently supervise and assess agent-customer interactions for quality assurance.
Afer-Call Work
Simplified to allow agents undertake complete call-related tasks and prepare for next interactions.
Call Center Analytics
Keep track of all your call center metrics in one place, such as wait time, missed call rate, and call volume.
Call Queueing
Allow inbound callers to remain in the queue until one of your agents is available to speak with them.
Power Dialer
Increase the efficiency and productivity of outbound calling campaigns by dialing phone numbers automatically.
Join our community of satisfied customers and optimize your customer service
We make it easier for you to concentrate on your business while we simplify and optimize your customer service. Join our happy clients and refine the customer service experience for your customers.
Stay focused on your business while we handle the complexities of customer service.
Supercharge your business with Syllable
Syllable Solutions is an institution born out of a network of customer service and information technology professionals that provides contact center solutions and ICT-customer experience services.
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